1. Download the free Adobe Acrobat Reader. [Download]
2. Double click on the installation file to install Adobe Acrobat.
3. Once you have installed the software, the files should open automatically in your browser.

1. Download the free Winamp Media Player. [Download]
2. Double click on the installation file to install Winamp.
3. Right click on the audio file you wish to listen to and click 'Save Target As' (IE) or 'Save Link As' (NS).
4. Once the download is done, double click on the audio file to play.

1. To view, just left click on the video file and Windows Media Player should pop up to play the file. All versions of Windows from Windows 98 onwards should come with Windows Media Player. Users of Macintosh computers can download Windows Media Player from the Microsoft web site .
2. To save the file to your local hard drive, right click on the video file you wish to view and click 'Save Target As' (IE) or 'Save Link As' (NS).
3. Select a location/folder to save the video file to.
4. Once the download is done, double click on the video file to play.

1. To view, just left click on the video file and your default video player (this is usually Windows Media Player or Real Player or Winamp) should pop up to play the file.
2. To save, right click on the video file you wish to view and click 'Save Target As' (IE) or 'Save Link As' (NS).
3. Select a location/folder to save the video file to.
4. Once the download is done, double click on the video file to play.

1. To save, right click on the file you wish to view and click 'Save Target As' (IE) or 'Save Link As' (NS).
2. Select a location/folder to save the file to.
3. Once the download is done, double click on the file to play.
4. You will no longer require an Internet connection to listen to or view the files you have downloaded to your hard drive.

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2. The feedback form can be accessed directly from our navigation menu located at the top of every page.